Choosing the right practice management software is essential for running a smooth and efficient naturopathy practice. With so many options available, it can be overwhelming to decide which platform will best suit your needs. To help you make an informed decision, we’ve compared three popular platforms: SimpleClinic, Fresha, and Cliniko. Each offers unique features and benefits, but which one is the best fit for your business?
1. SimpleClinic
SimpleClinic is a popular choice among Australian naturopaths due to its comprehensive functionality.
Key Features:
- Appointment scheduling
- Patient management
- Invoicing and billing
- Secure telehealth options
- Customisable client intake forms
Pricing:
From AUD $35 per month, which bumps up to $75 per month once you have over 50 patients.
Relevance to Naturopathic Practice:
SimpleClinic is designed with health practitioners in mind, making it highly relevant for naturopaths.
2. Fresha
Fresha is a free, all-in-one practice management platform that has gained popularity in the beauty and wellness industry, but is now being embraced by health professionals, including naturopaths. One of its standout features is its low-cost payment processing system, with fees of only 1.59% + 28¢ per transaction for online card payments (cheaper than stripe and square!).
Key Features:
- Free appointment scheduling and client management
- Point-of-sale functionality
- Online booking system
- Inventory management
- Marketing tools
- Customisable client notes with ability to upload files
Pricing:
Free to use with optional paid features (eg. credit card processing)
Relevance to Naturopathic Practice:
Fresha offers all the core functionality needed to manage a naturopathy practice at a fraction of the cost of other platforms. While it lacks direct telehealth integration, you can easily work around this by including a Zoom link in your automated appointment confirmation or reminder emails. This workaround makes Fresha an affordable and practical option for practitioners looking to streamline their practice without the high monthly fees.
3. Cliniko
Cliniko is a well-established practice management platform that is widely used by allied health professionals. It offers robust features tailored to healthcare practitioners, with a focus on security and compliance.
Key Features:
- Appointment scheduling
- Secure patient records
- Billing and invoicing
- Telehealth integration
- Reporting and analytics
- Multi-practitioner support
Pricing:
From AUD $45 per month
Relevance to Naturopathic Practice:
Cliniko is known for its reliability and security, making it a solid choice for larger practices or those handling sensitive patient data. However, its higher price point may be a barrier for solo practitioners or those just starting out.
Comparison Table
| Feature | SimpleClinic | Fresha | Cliniko |
|---|---|---|---|
| Appointment Scheduling | Yes | Yes | Yes |
| Patient Management | Yes | Yes | Yes |
| Invoicing and Billing | Yes | Yes | Yes |
| Telehealth Integration | Yes | No (but there's a workaround) | Yes |
| Custom Forms | Yes | Yes | Yes |
| Payment Processing | Yes (EziDebit and Stripe) | Yes (1.59% + 28¢ per transaction) | Yes |
| Cost | From AUD $35/month | Free with optional fees for add-ons | From AUD $45/month |
Conclusion
For naturopaths looking for a budget-friendly option with all the essential features, Fresha is an excellent choice. While it doesn’t offer direct telehealth integration, the simple Zoom link workaround allows you to provide virtual consultations with ease. Additionally, its low payment processing fees and free core functionality make it a cost-effective solution for small practices.
SimpleClinic remains a strong contender for those who value a wide variety of features with local support, while Cliniko may appeal to larger practices that prioritise security and compliance.
Ultimately, the best platform for your practice will depend on your individual needs and budget. However, in our opinion, Fresha strikes the perfect balance between affordability and functionality.