Yes. Our labels are intentionally unbranded, with your details listed as the practitioner so your patients only associate their prescriptions with your clinic, and not some 3rd-party dispensary.

If you’d like to strengthen your branding even further, you’re welcome to send us your own labels or stickers, and we’ll happily apply them to all your patient orders at no extra cost.

For our Diamond Partner Practitioners (total spend over $6,000), we also offer a complimentary label printing service, where we can print your clinic logo or text directly onto our labels.

Unlike other online dispensaries we use unbranded labels and packaging, and never post out receipts, ensuring our services as your supplier are always 100% hidden. This gives you full control to set your own pricing.

In our experience, most practitioners charge around $65 for a 200mL liquid herbal formula, or $160 for a 500mL formula, with a surcharge for premium herbs. Don’t forget to add on the cost of postage.

Your margin—the difference between what your patients pay and what you pay us—reflects the time, expertise, and clinical judgment involved in preparing your patient’s prescription.

Our unique platform lets you choose between collecting payment directly from your patient to manage your own billing, OR letting us handle the invoicing for you. We'll collect the payment on your behalf and transfer 100% of your profit margin back to you each month, completely fee-free.

No. Our bottles, labels and packaging, are 100% unbranded, and we write your name on the label as the prescribing practitioner.

This keeps the experience professional and centred around your clinic.

We never post out receipts/invoices and never contact your patients.

Our dispensary is available to naturopaths, herbalists, nutritionists, integrative health practitioners, and final-year students enrolled in clinical placement.

To register, simply complete the practitioner registration form and upload proof of qualification. Once approved, you’ll gain access to wholesale pricing and practitioner ordering.

Please note, we do not differentiate between student and practitioner accounts. Access is the same—the onus is on you to prescribe appropriately.

We ship orders Australia-wide through Australia Post.

For direct orders (where you pay us and manage your own patient billing) shipping is calculated automatically at checkout based on weight, starting at $8.90.

For invoice orders (where we collect payment from your patients and send you back your margin) shipping is fixed at $15 for express post, regardless of order size/weight.

We also ship internationally at competitive rates. Please email us for any international orders.

Through your online banking—you simply choose the option to pay to a PayID (our mobile number) instead of a BSB and account number. Our details will then pop-up before you confirm the payment.

You don't need to have PayID set up for yourself to be able to use it. It is safe, secure and instant.

We are dedicated to minimising our environmental impact and strive to make our packaging as eco-friendly as possible.

All glass bottles are wrapped in recycled cardboard and eco-friendly honeycomb wrap for extra protection.

For shipping, we use Australia Post satchels made from 80% recycled plastic. Occasionally, we may use bubble wrap and/or packing peanuts if we receive products packaged this way from our suppliers, as we prefer to reuse them rather than dispose of them.

Whilst we mostly stock the traditional extracts (MediHerb, OptimalRx, and the Herbal Extract Co) which are made from dried plant material, we also stock some of the PPC 'Fresh Plant Tincture' range. These are made from fresh plant material taken straight from the field into processing without drying.

The plant material is all grown and processed locally in Australia (certified organic), with the extraction process taking place within hours of harvest. The main benefit of this is it preserves more of the plant's energetics, aromatics, volatiles.

Fresh Plant Tinctures are prescribed the same as traditional extracts, and can be mixed and interchanged as normal.

Our dispensary is a practitioner-only service, supplying Naturopaths, Nutritionists, and Integrative Health Practitioners on behalf of their patients. However, we understand that sometimes the public may need direct or alternative access to certain products.

If you have a prescription that needs filling, please email us a copy (must include the specific ingredients + quantities) together with your Health Practitioner's contact details to obtain their consent, as we aim to respect and support existing practitioner-patient relationships.